Shipping policy

Delivery Mode of Physical Products

A physical product is defined as any movable good or digital good provided on a physical medium offered through the Site.

The ordered physical products will be delivered to the User, at the address indicated by them, with the methods indicated on the Site at the time of purchase. Delivery will occur within the terms indicated in the order confirmation.

Upon receipt, the User is required to verify the conformity of the delivered Product with the order made; only after this verification should they proceed to sign the delivery documents, without prejudice to the right of withdrawal.

If an order should exceed the quantity available in stock, the Owner, via email, will inform the User whether the Product is no longer bookable or what the waiting times are to obtain it, asking if they wish to confirm the order or not.

The Owner assumes no responsibility for the delay or non-delivery of the Product due to force majeure such as accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods, and other similar events that prevent, in whole or in part, the execution within the agreed times.

The Owner will not be liable to any party or third parties for damages, losses, and costs incurred as a result of the non-execution of the contract for the above-mentioned reasons, with the User only having the right to the return of the price possibly paid.